Brilliant personnel, modern and clean rooms, helpful staff, excellent WiFi, nice location, unlimited coffee and biscuits.

Nothing, it is perfect.

I loved staying in this hotel just a short walk away from the centre. The staff were friendly and helpful, and the room was clean and spacious. There is a beautiful rooftop terrace with amazing views. Complimentary coffee each morning was a nice touch.

Nothing to mention.

I was impressed with the attention to detail and the value for money at this hotel. Despite not being in the very heart of the city, it was only a short walk away and allowed me to explore a different side of Puebla that I wouldn't have otherwise seen. The staff at this hotel were excellent, providing a warm and friendly service throughout my stay. They were attentive to my needs and always ready to assist. The rooms at this hotel had high ceilings, which gave them a spacious and airy feel. The comfortable bed ensured a good night's sleep, making my stay even more enjoyable. The hotel's location was perfect, being close to the center and within walking distance to great cafes and attractions. It was convenient for exploring the city and made my trip all the more convenient.

All in all, my experience at this hotel was great and there was nothing that I believe could be improved.

Our romantic escape was wonderful. the room was modern, very clean with a comfortable bed. We were pleased to find an iron and ironing board in the room. the patio had a great view of the city. We enjoyed sunbathing up there and having some drinks. the location was perfect, just a short walk to some great local restaurants.

There was no fridge or mini bar in the room, so we had to run out for snacks and drinks more than once. the exterior of the hotel wasn't as picturesque as we had hoped, it could use a bit of renovation.

This hotel offers great value for money, with affordable prices and attention to detail. The location is perfect, as it is in walking distance to the center and close to the airport. The staff is friendly and the rooms have a great bed, with high ceilings. The breakfast provided is also delicious.

No complaints, everything was perfect.

loved the cute bedrooms, beautiful interior, and fresh coffee in the mornings. Staff was super accommodating and let us keep our bags. Definitely recommend! exceeded my expectations for a stay in Puebla.

Water pressure in the bathroom was off.

The hotel offers great value for money with its comfortable rooms, high ceilings, and attention to detail. The staff at this hotel are extremely friendly, helpful, and respectful of guests' privacy. The location of the hotel is ideal, right in the heart of the city center, allowing easy access to nearby attractions and amenities.

No significant drawbacks, just minor inconveniences.

This hotel is conveniently located close to everything. Its central location is in walking distance to the center of the city, and there are great cafes nearby. the room is well-maintained, and the attentive staff provides good service. the view from the rooftop is spectacular.

One negative factor to consider is that it lacks ventilation in some of the rooms, making it a bit stuffy.

Exceptional experience at Hotel Del Capitan De. The room was spotless and the bed was exceptionally comfortable. The location is quiet, yet still close to the zocalo. The staff we encountered were very friendly. We loved the Airbnb-like atmosphere, where we felt independent and at ease. I highly recommend this hotel.

The hotel was in walking distance to the historic center and had parking facilities. The interior had beautiful high ceilings and was well-renovated. the staff were very helpful and attentive, making our stay comfortable and enjoyable.

The bed was a bit too firm for my liking and the noise from other rooms was a bit of a disturbance, but it stopped after 10 pm. Although it was not advertised as such, I also felt that the hotel was a bit pricey for what it offered.

Staff helpful and arranged taxi and recommended nearby pharmacy and eateries. Charming, renovated building with excellent WiFi. Room spotless with comfy bed. Quiet location, close to zocalo. Friendly staff, but limited presence. Onsite caretaker and key provided. Groundfloor room had no window but didn't miss it. Modern bathroom, iron provided. Checked in late, still accommodated. 15 min walk to zocalo with local dining options nearby.

The hotel had a charming colonial atmosphere, with high ceilings and tasteful decoration. the staff were incredibly friendly and helpful. the rooms were spacious, clean, and quiet. the roof terrace offered amazing views. the location was great, just a short walk from the city center and in a safe area. it was a pleasant experience.

We had a few issues during our stay. our room didn't have any windows, despite requesting one in advance.

The location of the hotel was fantastic, right in the heart of the historic district. It was just a short walk to the main attractions and street markets. The staff were friendly and helpful, and the rooms were modern and clean. I especially liked the amenities provided in the bathroom, such as the high-quality soaps and shampoos.

One thing I was disappointed about was that there was no breakfast included in the price. I had to go to another hotel nearby to have breakfast, which was a bit inconvenient.